According to the strategic vice-president of the market development of the Regulatory and Radio Communications Organization, in 6 months, a report on the changes in internet speed during this period of time will be published by this organization
According to Iran digital economy annotation, Mehdi Rouhani nejad, the deputy director of strategy and market development of the Radio Communications and Regulatory Organization, said regarding the increase in internet speed: “In the Ministry of Communications and the Regulatory Organization, we have real-time and accurate monitoring of the quality of the communication network, and if people complain or If they have any concerns, they call us and we do this observation in real time. Also, we will carefully monitor and report all the cases that the operators have committed as a license extension and increase the performance guarantee of the work.
If the operators commit to increase their speed by 30% within six months, we will report within six months what the situation was in December, for example, 2023, and where it has reached in the next six months.”
Referring to the commitment of the operators in this regard, he added: “The operators have been licensed for more than 15 years, and the regulator has carefully checked what was in their license, and until now, they have performed almost everything they promised with high precision. They have given, but in some cases we took legal action and fines have been imposed, and now, like all the obligations that operators have, if they do not fulfill their obligations, they will be dealt with, and very severe crimes have been seen against them.”
Rouhani Nejad enumerated the reasons for the tariff increase and announced: “There are various reasons for the tariff increase. We here think that we are among the few governing bodies that took the commitment of quality; That is, at the same time that we finally have an increase in cost, we are also facing an increase in quality, so it is very important for people to be sure that we will monitor this increase in quality.”
Regarding the announcement of a site to access and monitor people’s internet speed, he explained: “God willing, a mechanism will be provided for the 30% increase in speed, so that the people themselves will be able to notice it, that is, we will check this, determine the procedure, and the people themselves will be able to to observe; We did this in other subjects as well.”
Rouhani nejad also admitted about the Internet packages: “We have posted on the website, and now I am announcing to the dear people that if a tariff and price of a package was on the service and service basket of the operators until yesterday, not only these packages will not be removed, but the same package With the same feature, it has increased by a maximum of 34 percent.”
He added: “The threefold increase in the cost of the Internet is completely false news, and according to the agreement, this concession and acceptance that was made was for 34%, and we observe that if a package has increased by more than 34%, we must deal with it. and the operator is required to return it and even legal action will be taken against it. So I assure you that we will not allow any package to increase more than 34%. This means that no package, whether short-term, medium-term, or long-term, should not have a price increase of more than 34%.
The Strategic Vice President and Market Development of the Regulatory Organization said regarding how to complain about the increase of more than 34% of Internet packages: “We have a 195 system that is fully established for people, they can contact it; These reviews are done in less than 48 hours, and at the same time, we are monitoring the operators’ sales portals from today, and if we see a place that is 34% inconsistent with it, we will deal with it ourselves, but people can also contact us.”
He also announced that both the Ministry of Communications and the Regulatory Organization will create a dashboard regarding speed: “I think we will be able to create this dashboard within the next ten days; It means that the dear people should be sure that the regulator is a supporter of their interests and respects the interests of the people in the short and long term, if a tariff is increased, it is so that the operator can have a stable and better speed.
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