Co-Founder of Khedmat AzMa: The Share of Online Services in the Total Services Market is 6%

Co-Founder of Khedmat AzMa Estimates Online Services’ Market Share at 6%

According to Hamid Tahmasbi, co-founder of Khedmat AzMa, online services make up 6% of the total services market, with the platform’s share of the online services market estimated at 10%.

In a series of tweets, Tahmasbi shared statistics on the overall services market and the online services sector in Iran. According to the charts Tahmasbi released, only 6% of the total services market operates online, while 96% of services in Iran are still provided through traditional means.

Hamid Tahmasbi: “Online Services Hold 6% Market Share, We Hold 10% of That”

Hamid Tahmasbi, co-founder of Khedmat AzMa, has shared detailed statistics about the online services market in Iran. According to Tahmasbi, online services constitute only 6% of the total service market, with Khedmat Az Ma capturing 10% of the online services sector.

In a recent conversation with journalists, Tahmasbi explained the reasons for releasing this data: “For the past eight years, our focus at Khedmat Az Ma has been solely on sales and performance, leaving little room for branding. We were so absorbed in improving service quality and expanding our specialist network that we did not notice misleading statistics in the market. Often, figures are published that do not reflect the true market capacity. It’s time for us to provide accurate market data to give better insight into the sector and to improve investor confidence.

Key Insights from Tahmasbi’s Report:

Report Preparation:

Tahmasbi highlighted that compiling the report took a month, a period he typically would have spent on product improvement. He stressed that providing a clear market picture is crucial for investors to understand the current state and potential of the market.

No Immediate Investment Plans:

Tahmasbi stated that Khedmat AzMa has no plans to seek investment at the moment. Instead, they aim to clearly define their market share to help stakeholders make informed decisions. He believes that having such a report could encourage more investments in the sector.

Accuracy of Data:

Tahmasbi addressed concerns about data accuracy, noting that only the top players in the market have the capability to provide precise figures. He mentioned that the report might contain high estimates but aimed to offer a clearer picture than existing data.

Investment and Growth Strategy:

The co-founder expressed a preference for investing in other companies and encouraged investors to focus on emerging businesses within the industry. He also highlighted the importance of effective financial management and optimization for startups.

Competitive Edge:

Khedmat AzMa differentiates itself with the largest number of specialists in Iran, covering 74 cities and offering 700 services. Tahmasbi noted that 80-85% of the services in their platform are active, with a wide range of service options available.

Challenges:

Tahmasbi discussed various challenges, including cultural and regulatory issues, and the complexity of advertising diverse services. He also touched on the difficulties of maintaining a balanced platform that ensures quality and fairness.

Future Directions:

He expressed surprise that major super-apps like Aparat and Snapp have not integrated such services, suggesting that incorporating a wide range of services could enhance their value proposition and return on investment.

Service Activation Model:

Tahmasbi explained that services on Khedmat AzMa are added based on demand. For instance, if enough specialists in a particular city express interest in offering a service, it becomes available on the platform. Services in sensitive areas like healthcare require thorough verification before activation.

Popular Services:

Among the most requested services on the platform are cleaning, moving, and repair services, with a strong demand for home improvement tasks such as tiling and painting.

Tahmasbi’s insights provide a comprehensive overview of the current landscape of online services in Iran and the strategic directions for Khedmat Az Ma as it navigates a rapidly evolving market.